In 2019, the Scottish Community Safety Network (SCSN) and Evaluation Support Scotland (ESS) brought together practitioners from across the sector to develop an evaluation framework to help those working in the field to have a better understanding about their outcomes and how to measure what matters in their work to prevent unintentional harm.

With valuable input from the working group, we produced a draft framework which sets out:

  • Suggested short- and medium-term outcomes which typically show the difference practitioners make
  • Example indicators that practitioners can realistically expect to achieve and measure
  • Steps to keep in mind when choosing or design evaluation methods

SCSN and ESS offered practitioners the opportunity to use the framework and get some support with this process. If you think your current evaluation approach doesn’t measure what matters or show the wider impact of your work, or want to know more about this – email us at

You may wish to check out previous Measuring What Matters Case Studies here.


Measuring What Matters Webinar Instructional Video

We teamed up with Evaluation Support Scotland to deliver this webinar session on how to use the Measuring What Matters toolkit we co-designed together in 2019. The Covid pandemic has made it more important than ever to show the impact of our work and demonstrate value for money – so we hope you find this useful!